Description

Conflict can cause a negative impact on you and your relationships. It can often escalate throughout an entire team or with a client. Learn the skills you need to resolve conflict quickly before it gets the best of you and those around you. Don't let it take up your time which can be spent doing what you do best - helping your clients! This event may be a rebroadcast of a live event and the instructor will be available to answer your questions during the event.

Presented by Chinook Executive Solutions

Instructor: Julie G. Holunga, MBA, CPCC, ACC and Stephanie Wachman

Target Audience

Associates, CPAs, CFOs, compliance officers, controllers, executives, internal auditors, managers managing, partners, regulators, risk managers

Course Objectives

Subjects

• Identify conflict quickly
• Understand your own conflict response style
• Identify what triggers you or other to get angry by learning how the brain works
• Learn how to have a conversation that dissolves conflict
• Tips for learning multiple strategies for managing conflict