Surgent's Coaching Skills for Managers and Supervisors (CKMS)

Description

This one-day course will teach effective skills for coaching and training employees. You'll learn how to identify the characteristics of effective coaches and develop coaching strategies to support and assist your team, with the goal of helping them improve morale, productivity and quality. And, you'll learn a five-step approach for giving constructive criticism while managing defensive reactions.

Date/Time

Thursday, November 7, 2019
Registration Time: 12:30pm
12:30pm – 4:00pm

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Course Type

On-line Live Vendors

CPE Credit

4.00 hours CPE credit

Field of Study

Personal Development (limited to 30%)

Level of Knowledge

Basic

Designed For

Employees identified for advancement, team leads, supervisors, and managers

Vendor

Surgent McCoy CPE, LLC

Prerequisites

None

Advanced Preparation

None

Highlights

  • The definition of “coaching” and the coaching process
  • Characteristics of effective coaches
  • Coaching strategies to support and assist others as they change ineffective behaviors
  • Conducting one-on-one coaching sessions for setting goals and improving performance

Objectives

  • Identify effective coaches and develop coaching strategies to support your team
  • Give constructive criticism while managing defensive reactions

Location

N/A (This is a webcast)
Member Fee $139.00
Non-Member Fee $139.00
Your Price $139.00

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