Controller Series: Sending and Receiving the Gift of Feedback

This session will provide strategies to give and accept feedback graciously, and provide non-offensive feedback and constructive criticism.

5/31/2022 8:00am - 12:00pm  |  Online  |  AICPA

Members: $65.00, Non-members: $76.00

CPE Categories: Management of a Practice (1 CPE)

Log In

Description

In our daily professional and personal lives, we are constantly giving and receiving feedback. Feedback is essential to our overall personal and professional development. However, the perception of feedback tends to make the receiver very defensive and the sender seem abrasive. This course will provide strategies to give and accept feedback graciously, and provide non-offensive feedback and constructive criticism that encourages the person to work on their opportunities with enthusiasm and empowerment.

Instructor: Peter Margaritis

Target Audience

Aspiring leaders and leaders of teams and organizations

Course Objectives

Identify the three types of feedback and when to use each.

Identify the barriers and blind spots in receiving feedback

Determine how emotions turn feedback into a battle

Subjects

What are the three types of feedback and when to use each?

Type 1: Evaluation

Type 2: Appreciation

Type 3: Coaching

Commonality in all three

Identify the barriers and blind spots in receiving feedback

Recognize how emotions turn feedback into a battle

Solicited & unsolicited feedback

Key takeaways

Prerequisites

Prior management experience.