Description

How you communicate with your internal and external customer can make or break your career! We all know how to talk, but how do we make sure we are really connecting with others? This course will discuss different personality styles and demonstrate the different ways to communicate information to them. See how recognizing their personality style(s) can turn communication breakdowns into breakthroughs.

Instructor: Peter Margaritis

Target Audience

Aspiring leaders and leaders of teams and organizations

Course Objectives

Distinguish the three types of misconceptions of communication

Identify the different types of personality styles in the workplace

Recognize how to communicate with the different types of personality styles effectively

Subjects

What are the three types of misconceptions of communication?

What are the different types of personality styles in the workplace?

Recognize how to communicate with the different types of personality styles effectively

Key takeaways