Description

Difficult conversations tend to be avoided because professionals shy away from the uncomfortable, and the fear of polarizing their relationships. Participants will learn strategies and tactics to engage in productive conversations which address challenges and deepen relationships. They will understand where and why they are avoiding having difficult conversations.

This event may be a rebroadcast of a live event and the instructor will be available to answer your questions during the event.

Instructor: Julie G. Holunga, MBA, CPCC, ACC and Stephanie Wachman

Target Audience

Professionals leading a team or project, or will be in the future.

Course Objectives

After attending the presentation, you will be able toDetermine the situations, circumstances, and people where you avoid difficult conversationsIdentify where you are making up a story about the situationDistinguish where you are creating obstacles

Subjects

The major subjects that will be covered in this course include:Awareness of your mindset entering the conversationTactics to build a pool of meaningClarity around story tellingBiggest mistakes to avoid

Prerequisites

Experience in a leadership role.