Surgent's Coaching Skills for Managers and Supervisors

This one-day course will teach effective skills for coaching and training employees. You’ll learn how to identify the characteristics of effectiv...

3/27/2023 12:30pm - 4:00pm  |  Online  |  Surgent

$159.00

CPE Categories: Personal Development (limited to 30%) (4 CPE)

Interest Areas: Personal Development

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Description

This one-day course will teach effective skills for coaching and training employees. You’ll learn how to identify the characteristics of effective coaches and develop coaching strategies to support and assist your team, with the goal of helping them improve morale, productivity and quality. And, you’ll learn a five-step approach for giving constructive criticism while managing defensive reactions.

Presented by Marian Vallotton

Target Audience

Employees identified for advancement, team leads, supervisors, and managers

Course Objectives

  • Identify effective coaches and develop coaching strategies to support your team
  • Give constructive criticism while managing defensive reactions

Subjects

  • The definition of “coaching” and the coaching process
  • Characteristics of effective coaches
  • Coaching strategies to support and assist others as they change ineffective behaviors
  • Conducting one-on-one coaching sessions for setting goals and improving performance