Description

Recent research shows that emotional intelligence is twice as important as IQ in the development of business leaders. But what’s the difference between emotional intelligence (EI) and manipulation?

This course is designed to help you understand how EI is linked to leadership success. You’ll learn how to assess your own emotional intelligence and how to identify the negative consequences of unmanaged emotions. You’ll learn techniques that will improve your self-awareness, self-control, and self-motivation and you’ll create a plan that increases your EI so that you can achieve optimal results in your relationships with others.

Instructor: Sarah Acuna

Target Audience

All employees who interact with others

Course Objectives

Understand how emotional intelligence (EQ) is linked to leadership success and team productivity

Recognize the four factors of emotional intelligence

Increase self-awareness and practice techniques to develop EQ

Identify techniques to achieve greater self-control, self-motivation, and improved relationships

Apply their understanding of emotional intelligence to produce results when working with others

Identify future development opportunities to improve EQ skills

Subjects

Self-awareness

Self-regulation & motivation

Empathy

Managing relationships