Description

It’s not about top-down management anymore — things have changed. For organizations to be successful today, everyone needs to contribute. Our success depends not just on how you manage those who report to you but also on those to whom you report.

The world is too complex now for any one person to have all the answers. Sometimes those in charge need and want your support. Learn how to manage the managers in “Managing Up the Ladder.” It takes a special finesse and approach.

You’ll learn strategies for acquiring buy-in from those above you in the organization and tools for more effective communications and building respect.

Instructor: Susan Ward

Target Audience

All employees and managers

Course Objectives

Understand how to get buy-in from those above you in the organization

Use your acquired skills to influence and persuade for success

Understand how to communicate more effectively with your manager

Avoid 10 critical mistakes when it comes to managing upward

Understand the 5 questions NOT to ask your manager that can impact your success

Subjects

Influence, persuasion, and power 

Navigating without position power