Description

Proven communication techniques

In this webcast, you will learn how to:

- Create a simple checklist to improve your writing and presenting skills

- Harness The Four Pillars of Confidence

- Make your presentation more engaging

- Incorporate non-verbal tools to present powerfully

“If I were to summarize in one sentence the single most important principle I have learned in the field of interpersonal relations, it would be this: Seek first to understand, then to be understood.”

— Dr. Stephen R. Covey, *Seven Habits of Highly Effective People*

Note: You will gain more from this course if you first take "Part One: Questioning and Listening to Discover Client Needs."

Target Audience

- Accountants and finance professionals

- Anyone who wants to improve Communication skills, especially those in leadership or business development roles

Course Objectives

- Determine the fundamental rules of solid business writing

- Identify ways to craft presentations, business letters, memos, reports and e-mails that promote your ideas while meeting clients’ needs

- apply methods to write and present clearly

- Determine how to feel more confident speaking in front of A group

- Determine how to resolve objections more effectively

Subjects

- improve your writing and presenting skills by Using A checklist

- Lay A solid Foundation under your Presentation by Harnessing the four Pillars of Confidence

- Clear the slide deck to make your Presentation more engaging

- use your non-verbal skills to present powerfully

- Know how to effectively respond When they say “no”

Prerequisites

Staff management experience